Systems-based approach towards service design. Course emphasis placed on the articulation of a service through concept mapping, blueprints, and user touch points.
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All Instructors
This total also includes data from semesters with unknown instructors.
Cecilia Wang
Fall 2021
McLean Donnelly
Fall 2023
Gopher Grades is maintained by Social Coding with data from Summer 2017 to Summer 2024 provided by the Office of Institutional Data and Research