MM4102: Optimizing Operations Management

In this course, students learn how to put the pieces of the manufacturing puzzle together--they delve into the details of an organization's operations strategy and develop an understanding of how the system works, from product concept to finished reality. Emphasis is placed on learning valuable techniques for improving organizational performance, which include computer-enhanced problem solving and decision making. You will develop critical thinking skills that allow you to think holistically about how to create order out of chaos in an operations unit. Through weekly online group work assignments; opportunities to give dynamic multimedia group presentations; interviewing a real-world operations manager; and mastering the stages of forming, storming, norming, and performing, you will leave feeling prepared to take on whatever operations management challenges come your way. prerequisite: None.

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