This course serves as an introduction to the program, providing an overview of the fundamental concepts of supply chain and operations management. The course is taught as a cohort experience with opportunities to interact outside the classroom. Supply chain professionals from a variety of industries are featured throughout to highlight how the concepts apply in different contexts. Students learn methods and models for evaluating and improving end-to-end processes and gain an understanding of the operational challenges inherent in managing global supply chains. The course takes a strategic and cross-functional view of supply chains in both product and service based industries.